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  Home > FAQ
  

Frequently Asked Questions

Click any category below to read questions & answers.

FAQ:searches Japanese used car for sale FAQ:Maintenance service provide to Japanese Vehicles FAQ:Warrenty of Japanese vehicle FAQ;Arragment of shipment FAQ:Clearance of vehicles
 
General Payment
Q#1: How to purchase Japanese used cars and vehicles from us?

Q#2: How can Car Junction provide vehicles at cheap prices as compare to other companies in the market?

Q#3: What is your vehicle`s condition?

Q#4: How can I create an account in your website?

Q#5: How can I get Performa invoice?

Q#6: Who suppose to answer my queries?

Q#7: How come a 5 year or older model Japanese vehicle carries a low mileage?

Q#8: What are the countries to, you export?

Q#9: Do you have any system to check up the car?
Q#26: What is the payment method?

Q#27: What are FOB & CIF prices?


Q#28: Why there is Inspection charges?

Q#29: What type of insurance you make?

Q#30: Does the price of the Japanese vehicle include Freight charges?

Q#31: Do you accept payment through Credit Card or Letter of Credit?

Q#32: What are the terms of payment?

Q#33: How can I trust you and pay you 100% in advance?

Q#34: What is your bank account information?

Q#35: What currencies do you accept for payment?
 
Order Delivery
Q#10: How can I place my order?

Q#11: How can I print pro forma Invoice?

Q#12: What happens if the vehicle I selected becomes “Sold”?
Q#36: Can I get the Invitation Letter for visa purposes?

Q#37: How many days will it take to be delivered (Port to Port)?

Q#38: When and what documents will I receive?


Q#39: What are ETA and ETD?

Q#40: Is it possible to import a used car from Japan into my country?
   
Stock Search
Q#13: How to purchase a Japanese vehicle not listed in Stock?
Q#41: Can you find a specific Japanese car for me?

Q#42: Can you find a left hand drive for me?
   
Maintenance Warranty
Q#14: What kind of maintenance service do you provide on my Japanese vehicle?

Q#15: What kind of maintenance works do I have to do after delivery?

Q#16: Is there any damage or problem in your Japanese car?
Q#43: Do you provide any warranty for the Japanese vehicles?
   
Shipment Clearance
Q#17: How is shipment arranged?

Q#18: How do I find my port of discharge?

Q#19: How do I clear my Japanese vehicle from the Port?

Q#20: What Information do you require from my side after i have transfered the amount into your bank account?

Q#21: What shipping documents will I receive?

Q#22: Can I insure my shipment? 

Q#23: How fast can you ship my Japanese car?

Q#24: When will I receive my shipping documents?

Q#25: How will I come to know the shipment date of my vehicle?
Q#44: How do I receive a vehicle at the port?

 

 

Q-1: How to purchase Japanese used cars and vehicles from us?
Follow these steps:
 
1. View our Japan, Tanzania & Zimbabwe used vehicles stock
2. Select your desired vehicle.
3. Click Get Invoice button & submit form with relevant information.
4. Please check your mail, we will send you Performa invoice by mail or fax.
5. Performa invoice contains the CIF price along with bank details & mode of payment.
6. Arrange payment – The desired vehicle will be reserved for you upon full receipt of payment.
7. Shipment of the vehicle.
8. The vehicle has successfully reached to the port of discharge and you can receive it.
 
Buy Japanese Used Vehicles from Car Junction
 

Q#2: How can Car Junction provide vehicles at cheap prices as compare to other companies in the market?

  1. Low operation cost.
  2. Keeping low margins as compare to other competitors.
  3. Focusing on cost along with high product quality.
  4. Quality means high product value at low cost for us.
  5. Member of huge variety of auctions in Japan such as USS , JU, BCN, etc.
  6. Our staff constantly keeps an eye on the vehicles that are available in the Japanese market and as soon as they come across quality vehicles at economical price. They purchase it and than transfer that economical priced vehicle to the customer at most economical price.

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Q#3: What is your vehicle`s condition?

All vehicles are sourced from Auto Auctions and through franchise dealers & wholesalers in and around the central region of Japan. These vehicles are thoroughly checked by our team of professional buyer`s mechanic staffs before we stock them. All Japanese cars and vehicles listed on our list are owned by CarJunction.com. We are not third party agents or broker.

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Q#4: How can I create an account in your website?

You need to click here to create a new account and start shopping from us.

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Q#5: How can I get Performa invoice?

You can print the Performa invoice by clicking on “Get Invoice” button if you select a vehicle from our stock.

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Q#6: Who is supposed to answer my queries?

Write us at info@carjunction.com , before you write us, kindly view the available list of questions at top of this page, as this may save your valuable time.

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Q#7: How come a 5 years or older model vehicle carries a low mileage?

We have different standards when buying a vehicle, we usually purchase a vehicle with low mileage at economical prices and sell them on “as it is” basis. Secondly, high usage of rail transport in Japan when traveling from one place to another, as it saves time & is very cheap as well.

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Q#8: In which countries do you export your vehicles?

We can export to any country where there is a legal law to import Used vehicles from Japan.

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Q#9: Do you have any system to check up the car?

Yes! Our technical department is responsible for inspection of all cars before the shipment.

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FAQ:Order Japanese used vehicles

Q#10: How can I place my order?

Follow these simple step by step guidelines:

  1. See our Japanese Used Cars Stock , Tanzania Used Cars Stock or Zimbabwe Used Cars Stock .
  2. Select your desired vehicle.
  3. Get invoice.
  4. Make payment on invoice.
  5. Shipping confirmation is sent.
  6. Vehicle is shipped.

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Q#11: How can i print pro forma invoice?

Follow these guidelines to print your invoice:

  1. Select your desired vehicle
  2. Click GET INVOICE button
  3. Select your country and port
  4. Fill out the form with your personal information
  5. Click CONTINUE
  6. Your pro forma Invoice is ready to print!

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Q#12: What happens if the vehicle I selected appeared to be “Sold” to another customer?

From the wide range of auctions we deal with we have the ability to source vehicles that are not on our list. Please note there will be an advanced deposit required prior to purchasing the vehicle. Please e-mail us to request a special request order form.

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FAQ: Stock of Japanese used vehicles

Q#13: How to purchase a Japanese vehicle not listed in Stock?

If you want to purchase a Japanese used vehicle which is not listed in our available stock then you can email us at: info@carjunction.com . We can arrange it especially on the request of our valuable customers.

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FAQ: Maintenance of cars

Q#14: What kind of maintenance service do you provide on my Japanese car / vehicle?

All Japanese used cars and vehicles are basically sold on "As it is" basis. However, vehicles are well checked for road worthiness. We arrange necessary vehicle`s inspection on the demand of the consumer prior to the shipment. If any malfunctions are found, they are attended to you before being exported. You will be pleasantly surprised by the quality of our Japanese vehicles and also our efficiency and service which is second to none!

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Q#15: What kind of maintenance works do I have to do after delivery?

We recommend following maintenance and service be worked out upon arrival.

  • Change oil and oil filter.
  • Check tyres, change as required to meet local standards.
  • A thorough interior and exterior service.

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Q#16: Is there any damage or problem in your Japanese car?

If there are any minor or major problems in our vehicles we declare it on our website, because we work on the philosophy of keeping things transparent with our customers.

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FAQ:shipment of cars and vehicles

Q#17: How is shipment arranged?

Upon receipt of your payment, we will arrange booking of your Japanese vehicle for shipping on the next available ship. All shipping documents will be sent by courier to you after the ship sails. This is to ensure your documents will arrive before the ship arrives at your selected port.

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Q#18: How do I find my port of discharge?

Please inform us your country where you will register the Japanese vehicle so that our sale`s staff will inform you most convenient port of discharge by Email.

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Q#19: How do I clear my Japanese vehicle from the Port?

You need to contact your local Shipping Agents upon receipt of your shipping documents, who will guide you on further procedures. Please Email Us to ask accordingly for your country, and we will provide you with the contact details of clearing agent.

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Q#20: What Documentation/ Information do you require from my side after i have transferred the amount into your bank account?

You are required to provide us with the following information / Documentation:

  1. Consignee Name
  2. Consignee Address
  3. DHL Address
  4. Full contact information such as Contact No., Fax No., etc.
  5. If the consignee and the purchaser are different than please let us know.

Please provide us with the above information in order to make sure that all the shipping documentation is correctly prepared before the shipment.

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Q#21: What shipping documents will I receive?

You will receive the following shipping documents:

  1. Bill of Landing
  2. Customs Invoice
  3. Export / Deregistration Certificate
  4. English translation of Export / Deregistration certificate

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Q#22: Can I insure my shipment?

Yes! CIF (Cost of Insurance and Freight) already includes insurance from one port to another port.

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Q#23: How fast can you ship my Japanese car?

We can start arranging the shipment next day upon receipt of your payment. Most of our Japanese used cars in the stock already have “Export Certificate” so normally we are never late. Ocean shipment will depend on the destination where you want to ship your Japanese car and may vary if it falls under any unforeseen issue.

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Q#24: When will I receive my shipping documents?

Once the vessel carrying your vehicle is departed from our port we will receive the shipping documents from the shipping company in Japan. Then, all necessary documents will be sent to the address mentioned in your order form or address you requested for. Please ensure to inform us with the postal address and contact numbers prior to the shipment.

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Q#25: How will I come to know the shipment date of my vehicle?

When your vehicle has been booked for shipment, our shipping department will create a shipping notification that will be sent to you via e-mail or fax indicating the estimated time of departure (ETD) and estimated time of arrival (ETA).

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Q#26: What is the payment method?

The mode of payment is Telegraphic Transfer. This is the preferred method of payment as it is the quickest, safest and simplest method. It will take approx 3 days to receive and process your payment. You can also view the bank details page on our website. Payment should be made as soon as possible, in order to reserve vehicle as we work on the policy of first come first out basis.

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Q#27: What are FOB & CIF prices?

CIF stands for (Cost+Insurance+Freight) it covers freight, port to port insurance and other costs of freight. Where as FOB price stands for (Free on board price); it means that price does not include insurance, Freight and Inspection charges.

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Q#28: Why there is Inspection charges?

Some countries have legal inspections requirement whereas some countries do not have any inspection charges, if your country have inspection requirement then we will quote it separately. We usually ship Japanese used vehicles without inspection and arrange inspection only on the request of our customers.

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Q#29: What type of insurance you make?

Our insurance is what the shipping company provides i.e. port to port only. We do not make any special insurance other than that.

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Q#30: Does the price of the Japanese vehicle include Freight charges?

Yes! CIF and C&F price do include the freight and insurance charges as well. However, the freight charges depend on the dimensions of the Japanese cars and destination port.

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Q#31: Do you accept payment through Credit Card or Letter of Credit?

The only mode of payment we offer is Telegraph Transfer; which means that we do not accept credit card or letter of credit.

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Q#32: What are the terms of payment?

All purchases must be paid in advance 100%.

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Q#33: How can I trust you and pay you 100% in advance?

  1. We have a network of branches all around the world.
  2. Car junction is a registered company and has been serving quality vehicles to the customers for more than a decade.
  3. Member of huge variety of auctions in Japan such as USS, JU, BCN, etc.
  4. We have more than 80,000 satisfied customers worldwide.

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Q#34: What is your bank account information?

You can visit bank details page to get details of our GBP, USD and Yen bank accounts. We will alternatively inform you with our bank account details and passport ID information during the purchasing process.

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Q#35: What currencies do you accept for payment?

We accept British pound (GBP), American dollar (USD), Euro and Japanese Yen.

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FAQ:Japanese used vehicles for sale

Q#36: Can I get the Invitation Letter for visa purposes?

Yes! We do give invitation letter to our existing customers who have remitted payment and in reference to the vehicle we can issue a letter for visa purposes.

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Q#37: How many days will it take to deliver my vehicle (Port to Port)?

The delivery will differ depending on the destination. You can get a better picture of delivery period by clicking on the following link Approximate Delivery Period . Please note these are only the approximate delivery periods and may vary if it fall under any unforeseen issue. If your port of delivery is not listed below, please inquire by email info@carjunction.com .

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Q#38: When and what documents will I receive?

We will send you following documents by courier when the vessel has departed.

  1. B/L (Bill of Lading)
  2. Export Certification
  3. Invoice
  4. Other required documents in your local custom

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Q#39: What are ETA and ETD?

ETA: Estimated Time of Arrival
ETD: Estimated Time of Departure

We will inform your shipping schedule by Booking Notice when your purchase has been successfully confirmed.

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Q#40: Is it possible to import a used car from Japan into my country?

You need to check the custom department and registration laws of your country before you begin the purchasing process. Please note import laws vary from country to country.

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Q#41: Can you find a specific Japanese car for me?

You can write us at info@carjunction.com as we also arrange most of the Japanese cars upon the request of our customers. Kindly have a look at our stock list as it is possible that similar Japanese cars will be available in our stock. Our stock is regularly updated, please check our stock list regularly and let us know when you find a suitable Japanese car for you. .

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Q#42: Can you find a left hand drive for me?

The chance of finding such cars in Japan is very small because there are no left hand drive cars in Japan. However, we have arranged left hand drive vehicles due to the big demand from our foreign customers. Please click left hand vehicles to take a look at our stock.

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FAQ:Warrenty of vehicles

Q#43: Do you provide any warranty for the Japanese vehicles?

No, we don`t provide any warranty on Japanese used cars, but we openly disclose the condition of the Japanese car including any interior/exterior damage, repair history, distance the Japanese car has been driven, etc. In order to keep the condition of the vehicle transparent and crystal clear with our customers.

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FAQ: clearance for sale

Q#44: How do I receive a vehicle at the port?

As soon as you have received all documents by air courier, you will be able to start necessary clearing works with your clearing agent at destination port. Our coordinated clearing agents are available at East and Southern African ports.

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If these FAQs don`t answer your question please email us to get a quick answer.

 
 
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